frequently asked questions

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what our clients ask

01.

The primary difference between business class and first class travel lies in the level of luxury and exclusivity. First class offers the utmost in comfort, privacy, and service, with more spacious seating, often including private suites, and a superior dining experience with gourmet meals. Business class provides elevated comfort and service compared to economy, with lie-flat seats and excellent dining options, but it's generally less opulent than first class. Both classes offer priority boarding, access to exclusive lounges, and premium in-flight amenities.

02.

Not all airlines may be available for every destination, as airline options depend on their specific route networks and partnerships. Major hubs and popular destinations are typically served by multiple carriers, offering a range of choices. However, more remote or less frequented locations might be served by fewer airlines, potentially limiting your options. When planning your trip with Skywards, you'll have access to an extensive selection of airlines, ensuring the best possible match for your travel needs and preferences.

03.

Upon submitting your travel details to Skywards, you can typically expect to receive a quote swiftly, often within a few hours. The exact timing can depend on the complexity of your request and the volume of inquiries Skywards is handling. For urgent travel plans, Skywards aims to provide expedited service to accommodate your needs efficiently.

04.

No, amenities vary significantly between airlines and are influenced by factors such as the aircraft type, the class of service, and the airline's standards. While most airlines provide core amenities in business and first-class like premium seating, dining, and entertainment options, the quality and range of these amenities can differ. Some airlines might offer onboard showers, private suites, or chef-curated menus, while others focus on exceptional service or extensive in-flight entertainment. Always check the specific offerings of each airline when planning your trip.

05.

To secure the best rates and availability for business or first-class flights, it's recommended to book as far in advance as possible, typically 2 to 6 months before your intended travel date. Early booking also offers a broader selection of seats and better flight options. However, last-minute deals can sometimes be found, especially if you're flexible with your travel plans and dates.

06.

The main differences between coach and upgraded business or first-class seats are space, comfort, service, and amenities. Business and first-class offer more legroom, wider seats, often lie-flat beds, superior dining, and premium entertainment options. Additional perks include lounge access, priority boarding, and enhanced privacy. Coach, while more economical, provides basic amenities and standard service, prioritizing affordability over luxury.

07.

Skywards can often secure better deals than direct bookings with airlines due to our access to special rates, bulk buying power, and industry relationships. As a travel agency, Skywards offers exclusive promotions, package deals, and access to unpublished fares that individual travelers typically wouldn't find on their own. Additionally, our expertise allows us to navigate various discounts and fare structures efficiently, ensuring you receive the most value for your travel investment.